Privacy Policy and Information Practices
Your privacy is important to us. This policy explains how Pelovoria collects, uses, and safeguards your data in Australia.
Introduction to Our Privacy Policy
Pelovoria is committed to respecting and protecting your personal information. This Privacy Policy details how we manage data collected via our website and digital channels in line with Australian law and global best practices.
By accessing our website, you consent to the collection and use of data as described here. We encourage you to review this policy regularly to stay informed about any updates.
How We Collect Your Data
We collect personal information you provide directly, as well as data automatically generated via interactions with our site.
Directly Provided Information
- • Contact details such as your name, email address, or phone number.
- • Information submitted via forms—such as business inquiries or newsletter sign-ups.
- • Feedback and correspondence sent directly to our support team.
- • Account information created during registrations or profile edits.
- • Content you provide in public comments or reviews.
Automatically Collected Data
- • Technical data like IP address, browser type, and operating system.
- • Usage patterns, including clicks, page views, and session durations.
- • Referrer URLs and device identifiers for analytics purposes.
- • Geolocation information, if enabled on your device.
- • Cookie and tracking data for service customization.
How We Use Your Information
Your information helps operate and improve our services while meeting legal requirements.
- • Personalize your digital experience on our platform.
- • Respond to your inquiries and support requests efficiently.
- • Enhance website functionality, security, and user analytics.
- • Send communications about updates, features, or promotions.
- • Comply with regulatory, legal, or contractual obligations.
- • Prevent fraud, unauthorized activity, or breaches.
- • Facilitate business operations or processes.
Our Commitment: We uphold your privacy using industry best practices, including robust encryption and regular data protection reviews for ongoing security.
Disclosure and Data Sharing
We do not sell your personal information. Data is shared only as needed for essential business operations or with your consent.
Service Providers
External vendors, such as site hosting, analytics, or cloud storage, may access data to perform contracted services while adhering to confidentiality obligations.
Legal Requirements
We may share information to comply with Australian law, government requests, or regulatory duties.
Anonymous and Aggregated Data
Usage statistics may be shared in a non-identifiable, aggregated format for reporting or analytics.
Your Data Rights and Choices
You have rights to access, update, delete, restrict, or object to the processing of your personal information.
- • You can request a copy of your personal information at any time.
- • You may update incorrect or outdated information directly or by request.
- • You may ask us to delete your data unless otherwise required by law.
- • You can request that your data be transferred to another provider, where feasible.
- • You may object to certain processing activities, such as marketing.
- • You can request restrictions on processing under specific conditions.
Contact us with questions or requests about your data rights and we will assist promptly.
Security and Data Protection
We implement stringent technical and organizational measures to reduce unauthorized access or misuse of your personal information.
Technical Safeguards
- • Data encryption during storage and transfer.
- • Multi-factor authentication for secure access control.
- • Regular vulnerability testing and updates.
- • Automated system monitoring for unusual activity.
Organizational Safeguards
- • Staff training on data privacy and security best practices.
- • Restricted access to personal data based on job function.
- • Regular internal privacy audits and compliance reviews.
- • Incident response plans for data breaches or issues.
Data Retention Practices
We retain personal data only as long as necessary for stated purposes or as required by law.
- • Stored for the duration of your active account.
- • Usage analytics kept for business analysis.
- • Support requests maintained for service improvement.
- • Transaction records retained to meet regulatory requirements.
- • Marketing preference data managed per your choices.
Data no longer needed is securely deleted or anonymized.
International Data Transfers
Some service providers operate outside Australia. We ensure data protections are appropriate before sharing.
- • Transfer under legally approved international agreements.
- • Standard Contractual Clauses or similar safeguards.
- • Explicit user consent prior to transfer, when needed.
- • Third-party compliance with Australian privacy standards.
Cookies and Tracking Technologies
Cookies enhance usability and analytics. You may manage or disable cookies in browser settings at any time.
Types of Cookies We Use
- • These maintain secure logins and site navigation.
- • Used for analytics to optimize site function.
- • Enable custom features and remembered preferences.
- • Support chat, shopping carts, or video playback.
Disabling cookies may impact some site features and your experience.
Policy Changes and Notifications
We may update this policy as needed. Changes are communicated via our website and marked by a revised date.
- • Public notice posted on our website.
- • Direct communication if required by law.
- • Policy version and last revised date indicated.
- • Opportunity to review significant changes before they take effect.
Continued use of our site after changes implies acceptance.
How to Contact Us
For privacy questions or requests, use the details below.
Pelovoria
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61.7.8896.5135
Email: content@pelovoria.sbs
This policy was last updated on November 5, 2025.
Effective from November 5, 2025, until further notice.